Counselling in Hartlepool

You can contact LilyAnne’s Wellbeing for mental health counselling by completing a referral through our website. This is the quickest and most effective way to access support, as it allows us to understand your needs and match you with the right person. Once you submit a referral: We will respond within 24 working hours You will be offered your first appointment within 7 working days If you would prefer to speak to someone in person first, you can also visit during our coffee mornings or peer support sessions and a member of the team will be able to guide you. Support is free, and we aim to make the process simple, welcoming, and easy to access.

If you are looking for stigma-free counselling services in Hartlepool, LilyAnne’s Wellbeing offers a safe, non-judgemental environment where you can talk openly and feel understood. We provide: One-to-one listening and counselling support Focused on understanding your experiences without judgement, labels, or pressure Person-centred approach You are listened to and supported at your own pace, in a way that feels right for you Neurodiversity-friendly support Inclusive of ADHD, autism, anxiety, and other mental health needs Consistent, relationship-based support Building trust over time with the same person A calm, non-clinical setting Designed to feel welcoming and reduce barriers often associated with traditional services To access counselling: Complete a referral form We will respond within 24 working hours You will be offered your first appointment within 7 working days You can also attend peer support groups without a referral if you would prefer to begin in a more informal, supportive environment.

LilyAnne’s Wellbeing provides free, person-centred counselling and listening support in a safe, non-clinical environment.

We offer person-centred listening support focused on helping you feel heard, understood, and supported.

Sessions are usually weekly or fortnightly, depending on your needs and availability.

Support can be offered over a period of several months, typically between 6 to 12 months depending on your needs.

Yes. To access one-to-one counselling or listening support, a referral is required.

We aim to respond to referrals within 24 working hours.

Where appropriate, first appointments are usually offered within 7 working days.

Yes. Support is confidential, except where safeguarding concerns require action to protect someone from harm.

No. You do not need a diagnosis to access support.

Yes. We provide neurodiversity-friendly support for individuals with Autism or ADHD.

Yes. Our counselling and listening support service is free to access.