Professional Mental Health Counselling & Emotional Wellbeing Support Across Hartlepool & Teesside
A Safe Space to Talk, Be Heard and Feel Supported
LilyAnne’s Wellbeing provides free mental health counselling and emotional wellbeing support for adults across Hartlepool and Teesside. We offer a safe, confidential and non-judgemental space where people can access support for anxiety, stress, low mood, loneliness, emotional overwhelm and other life challenges. We aim to respond to referrals within 24 working hours and, where appropriate, offer first appointments within 7 working days.
At LilyAnne’s Wellbeing, we understand that life can become overwhelming. Mental health difficulties, loneliness, stress, trauma, grief, emotional exhaustion and major life changes can affect anyone, often leaving people feeling isolated or unsure where to turn.
Our counselling and listening support service is designed to provide a safe and supportive environment where you can talk openly about your experiences with someone who will listen without judgement and support you at your own pace. Whether you are experiencing poor mental health, struggling with loneliness, navigating the challenges associated with Autism or ADHD, or simply need someone to talk to, we are here to help.
As a community-based mental health counselling and wellbeing charity, we believe support should be accessible, compassionate and responsive. Our aim is not only to improve mental health and emotional wellbeing, but also to help people feel understood, connected and supported within their community.
Free Mental Health Counselling
Emotional Wellbeing Support
Loneliness & Social Isolation Support
Autism & ADHD Friendly Services
Confidential & Non-Judgemental Support
Responses Within 24 Working Hours
Appointments Offered Within 7 Working Days Where Appropriate
What Is Counselling?
Counselling provides an opportunity to talk openly about the challenges you may be facing in a safe, supportive and confidential environment.
Sometimes life can feel overwhelming. Talking to someone outside of family, friends or work can help you better understand your thoughts, feelings and experiences while exploring ways to improve your wellbeing.
Counselling is not about being told what to do. It is about working together to help you better understand yourself and move forward at your own pace.
What Can Counselling Help With?
Our counselling service may help people experiencing:
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Anxiety
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Stress
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Low mood
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Depression
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Loneliness
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Emotional overwhelm
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Bereavement and loss
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Relationship difficulties
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Low confidence and self-esteem
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Life changes
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Work-related stress
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Autism and ADHD related challenges
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Mental health difficulties
What Happens Next?
Step 1
Complete our referral form and tell us a little about the support you are looking for.
Step 2
A member of our team will review your referral and contact you to discuss your needs and answer any questions you may have.
Step 3
An initial appointment will be arranged where appropriate.
Step 4
During your first appointment, we will explore your circumstances, discuss your support needs and consider the most appropriate options available.
Step 5
Where counselling is suitable and available, counselling sessions will begin and a support plan will be agreed with you.
We recognise that many traditional services are not always accessible or comfortable for neurodivergent individuals.
Our service aims to provide:
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Autism-friendly communication approaches
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ADHD-aware support
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Reduced pressure environments
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Flexible conversations and pacing
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Understanding of sensory and emotional overwhelm
You do not need a formal diagnosis to access support.