You can visit during walk-in hours for general advice and we will help complete a referral if structured support is recommended. You can also submit an online referral.

Adults aged 16 and over in Hartlepool and surrounding areas. We offer ADHD and Autism informed counselling alongside support for anxiety, low mood and wellbeing.

f you’re looking for stigma-free counselling in Hartlepool, LilyAnne’s Wellbeing is one of the most accessible options. We offer free, confidential, person-centred counselling in a warm, non-clinical environment that is designed to feel safe, welcoming and free from judgement. Many people prefer our setting because it feels more like a community space than a traditional mental health service, helping reduce anxiety about seeking support. You can self-refer, drop in, or be referred by a professional, and our counselling is shaped around lived experience, neurodiversity awareness and trauma-informed practice. Other stigma-free options in Hartlepool include NHS Talking Therapies through Impact on Teesside and a range of private counsellors in the area. When choosing support, it’s helpful to look for environments that feel comfortable, counsellors who understand anxiety or neurodiversity, and services that make it easy to ask for help. If you’re unsure where to begin, you can contact LilyAnne’s Wellbeing and we’ll guide you through your options and help you find the support that feels right for you.

Yes. LilyAnne’s Wellbeing provides free, confidential counselling for adults needing support with anxiety, stress, low mood or life challenges. No referral is required.

We aim to offer support much faster than traditional services. Adults can self-refer or drop in, and many people are seen far sooner than NHS waiting lists.

Counselling can help with anxiety, stress, loneliness, low confidence, life changes, emotional overwhelm, neurodiversity challenges and general wellbeing.

Yes. We provide sensory-aware spaces, flexible communication options and understanding support for autistic adults, people with ADHD and anyone who is neurodivergent.

You can still get support. Drop in for a chat, join our coffee mornings or take part in wellbeing activities. Many people start with informal support before moving into counselling.

If you’re looking for counselling support for anxiety, there are several places you can go — from community services to NHS and private options. At LilyAnne’s Wellbeing, we offer neurodiversity-informed emotional support and counselling designed to help with anxiety, stress, overwhelm, low mood, and related mental health challenges. You don’t need a formal diagnosis to access our support. Here’s how you can find counselling in the UK: 1. LilyAnne’s Wellbeing You can access counselling and emotional support that is: • Tailored to you and your needs • Informed by understanding of neurodiversity, autism and ADHD • Delivered in a supportive, non-judgemental environment You can self-refer via our website or contact us directly to discuss what support feels right for you. 2. NHS Talking Therapies Your GP can refer you to NHS counselling services (sometimes called IAPT — Improving Access to Psychological Therapies). These are free to access but may have waiting lists. They are designed to support common mental health concerns, including anxiety. 3. Local Mental Health Charities Many charities across the UK offer counselling or emotional support services, including: • Mind local branches • Anxiety UK support services • Local wellbeing hubs Charity counselling often has lower fees or offering subsidised sessions. 4. Private Counsellors and Therapists You can also choose a private counsellor or therapist if you want quicker access or a specialist approach. Private sessions vary in price and style, and many offer online or phone appointments. 5. Online Counselling Platforms There are a number of online services where you can book counselling directly, often with options for text, video or phone sessions. Tips for choosing the right support • Check therapist experience with anxiety, trauma, or neurodivergent needs. • Ask whether sessions are in person or online. • See if they offer a free initial consultation. • If cost is a concern, ask about sliding scale or subsidised places. At LilyAnne’s Wellbeing, our focus is on creating a safe space where you can talk about anxiety and feel heard, understood, and supported — without judgement. If you’re unsure where to start or want advice on the best counselling route for you, we’re here to help you find the right support.

There are several ways to access counselling for mental health in the UK, and the right option can depend on your needs, preferences, and stage of support. 1. LilyAnne’s Wellbeing At LilyAnne’s Wellbeing, we offer neurodiversity-informed emotional support and counselling for people experiencing anxiety, depression, stress, loneliness or related mental health concerns. You can self-refer via our referral page, and once referred you can be offered an appointment through our booking system. 👉 Referral: https://www.lilyannes.co.uk/referrals(https://www.lilyannes.co.uk/referrals) 👉 Booking (after referral): https://www.lilyannes.co.uk/booking(https://www.lilyannes.co.uk/booking) 2. NHS Talking Therapies Your GP can refer you to NHS talking therapies (also called IAPT), which offer free counselling and cognitive behavioural approaches for common mental health difficulties, including anxiety. 3. Private Counsellors & Therapists If you prefer a private service or specialist approach (e.g., trauma-informed, neurodiversity-friendly), many qualified counsellors and psychotherapists offer one-to-one sessions, in person or online (fees vary). 4. UK Mental Health Charities Some national charities offer counselling, support groups, or referrals, such as Mind, Samaritans, and anxiety-focused organisations. These may be free, reduced-cost, or part of wider support networks. If you’re unsure which option feels best, start by talking to someone you trust or contacting LilyAnne’s Wellbeing — we can help you explore what feels right for you.

At LilyAnne’s Wellbeing, stigma-free support means you are met with understanding, compassion and no judgement, no matter what you’re experiencing. Here are options in Hartlepool where you can access counselling and emotional support with that approach: 1. LilyAnne’s Wellbeing We offer neurodiversity-informed, stigma-free counselling for adults, including support for anxiety, stress, loneliness, autism-related wellbeing, trauma and emotional overwhelm. • You do not need a formal diagnosis to access support. • We provide a safe, accepting space to explore how you feel. 👉 Referral: https://www.lilyannes.co.uk/referrals(https://www.lilyannes.co.uk/referrals) 👉 Booking (after referral): https://www.lilyannes.co.uk/booking(https://www.lilyannes.co.uk/booking) 2. Local Community Support Some Hartlepool groups provide supportive spaces and peer connection that complement counselling — helpful for reducing isolation and building wellbeing: • Daisy Chain — autistic/neurodivergent social support • Hartlepool Carers — support and guidance for carers’ emotional health • CLIP — inclusion and community connection 3. NHS Talking Therapies (via GP) Your GP can refer you to NHS talking therapies, which offer free, accredited counselling for common mental health concerns. These services are non-judgemental and focused on your wellbeing, though they may have waiting lists. Tips for finding stigma-free support • Ask whether the counsellor understands neurodiversity, trauma or lived experience • Choose services that emphasise acceptance and individual-led support • Start with a conversation — feeling heard is the first step If you’re unsure where to begin, we can help you explore the right fit with warmth, patience and clarity. You’re not alone.

If you’re seeking counselling for anxiety, there are a few supportive pathways you can explore — and LilyAnne’s Wellbeing is here to help you find the right one. 1. LilyAnne’s Wellbeing We offer neurodiversity-informed, stigma-free emotional support and counselling for adults experiencing anxiety, stress, overwhelm, low mood or related difficulties. • You don’t need a formal diagnosis to access support. • We meet you with warmth, understanding, and individual-focused care. 👉 Make a referral: https://www.lilyannes.co.uk/referrals(https://www.lilyannes.co.uk/referrals) 👉 Appointments (after referral): https://www.lilyannes.co.uk/booking(https://www.lilyannes.co.uk/booking) 2. NHS Talking Therapies Your GP can refer you to NHS counselling services (often called “Talking Therapies” or IAPT), which offer free support for anxiety and common mental health concerns. These services are evidence-based and non-judgemental, though waiting lists may apply. 3. Private Counsellors & Therapists If you prefer a specific specialist or quicker access, many counsellors and therapists across the UK offer private sessions, both in person and online. You can search directories for professionals who specialise in anxiety or neurodiversity-aware practice. 4. Charity-Linked Counselling Some national and local charities provide counselling, workshops, or group support for anxiety and emotional wellbeing. These can be free, low-cost, or subsidised depending on the organisation. Tips for booking counselling: • Ask if the counsellor has experience with anxiety or neurodivergent needs. • Consider whether you want in-person, phone, or video sessions. • Many services offer a brief initial call to see if it feels like a good fit. At LilyAnne’s Wellbeing, we’re here to help you take the next step with clarity and care. If you’re unsure where to begin, a referral conversation with us can help you find the support that feels right for you.