About LilyAnne’s

A mental health and wellbeing charity built around community

LilyAnne’s supports people across Hartlepool through counselling, listening support, wellbeing groups, loneliness support, neurodiversity-informed services, community connection and practical signposting.

Here for you. Here with you.

Who we are

LilyAnne’s is a registered charity based in Hartlepool, providing mental health and wellbeing support for people who may feel isolated, overwhelmed, misunderstood or unsure where to turn.

Our work is especially focused on people experiencing autism, ADHD, anxiety, low mood, loneliness, emotional overwhelm and difficulties accessing traditional services. LilyAnne’s was developed to respond differently.

We believe people should be able to access support in a way that feels safe, clear, respectful and human.

Our story

LilyAnne’s began in 2017 as a coffee shop with a simple purpose: to create a welcoming place where people could feel connected, listened to and less alone.

What started as a community space developed into something much more. As people opened up about mental health, loneliness, autism, ADHD and emotional wellbeing, it became clear that Hartlepool needed an accessible community-based mental health hub.

Today, LilyAnne’s continues that original mission by combining professional support, lived experience, community connection and early intervention.

With thanks to our supporters

Proudly supported by

We are grateful to the organisations whose support helps LilyAnne’s Wellbeing make a difference in our community.

Our wellbeing hub

LilyAnne’s Wellbeing Hub is located on the high street in Hartlepool, providing a visible and accessible place for people to seek support, attend groups, connect with others and find the right pathway forward.

Autism and ADHD support

A key part of LilyAnne’s work is supporting people with autism and ADHD. Many counselling and support services are built around systems, appointments and environments that do not always work well for neurodivergent people.

We understand that masking, sensory overwhelm, emotional regulation, executive functioning, anxiety, burnout and communication differences can affect how people access support. Our approach is designed to be more flexible, understanding and responsive.

What we offer

Podcast and radio station

LilyAnne’s shares conversations, stories and education through our podcast and radio station, helping people talk openly about mental health, neurodiversity, lived experience and community wellbeing.

Jobs at LilyAnne’s

LilyAnne’s is a growing charity and we welcome people who want to support our mission. Opportunities may include paid roles, volunteer roles, trainee counsellor placements and community support positions.

We are especially interested in people who understand compassion, confidentiality, safeguarding, neurodiversity-informed practice and community-based mental health support.

View jobs and placements

Important links

Learn more about our team, our community work and how to get involved.

Why LilyAnne’s matters

Many people need support before they reach crisis point. LilyAnne’s exists to provide early, compassionate and accessible support so people feel less alone, more understood and more able to move forward.

Our work is rooted in the belief that mental health support should be easier to access, more connected to community life and more responsive to people who are often missed by traditional services.

Supporting mental health in Hartlepool

LilyAnne’s is here to listen, support, connect and help people find the right path forward.