About LilyAnne's Wellbeing
Supporting people across Hartlepool to feel understood, connected and supported.
LilyAnne’s Wellbeing is a community-based mental health charity providing accessible support for adults aged 16+ experiencing mental health challenges, loneliness and social isolation, alongside Autism and ADHD support.
Based at Titan House on York Road in Hartlepool, we offer a safe, welcoming environment where people can access support without barriers.
We are proud to be a member of the British Psychological Society, alongside being a British Association for Counselling and Psychotherapy (BACP) and Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists (ACCPH) Accredited Service, helping ensure high standards of professional, ethical and compassionate mental health support across our services.
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About LilyAnne's Wellbeing
LilyAnne’s Wellbeing was founded by Trevor Sherwood in response to growing concern around loneliness, mental health and unmet need in Hartlepool, shaped by lived experience and a belief in community-led solutions.
LilyAnne’s Wellbeing was founded in Hartlepool in response to a simple but urgent reality: too many people were struggling with poor mental health, loneliness and isolation, often without the support, connection or understanding they needed. What began as a grassroots response grew from lived experience and a belief that communities themselves hold part of the solution.
Based in Hartlepool, our work takes place within a town shaped by long-term macro-economic challenges, including deprivation, higher than average levels of suicide, unemployment and health inequalities. Many of these issues are rooted in structural forces beyond the control of any one organisation and have rightly come under greater national focus through conversations around “levelling up.” While we may not be able to change those forces alone, we can influence how communities respond to them, and that is where our work begins.
LilyAnne’s Wellbeing was founded on the belief that mental health support should not sit apart from community, but grow within it. Our approach is community-led, relational and preventative, building connection, belonging and hope alongside practical support. We want to put power within the community itself, helping people shape solutions, support one another and move forward together.
Hartlepool is not waiting to be rescued. It is socially minded, engaged and full of people willing to act. Across communities, people are already creating change, often with limited resources but enormous commitment. We want to build on that strength, not replace it. We want greater community influence, greater control over investment decisions, and to grow what has already proven successful.
The next steps can be transformational for Hartlepool. There is a once in a generation opportunity to demonstrate the power of community action to shift some of the conditions that have held places back for too long. We know what works here because it has been shaped here.
Our ambition is to continue developing a model of community-powered mental health support that is innovative, responsive and rooted in local need. We are prepared to try different things, take informed risks and keep learning. Through a community-led approach, we believe Hartlepool can continue moving forward, strengthening mental wellbeing and showing what becomes possible when power sits with people.
Our approach to support
We are a trusted community-based service in Hartlepool, working alongside local partners to help people openly talk about suicide, mental health and emotional wellbeing in a safe and supportive environment.
Our approach is built around accessibility, compassion, understanding and lived experience, ensuring people can access mental health support and counselling without feeling judged or alone.
We provide a community-based approach focused on:
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Creating a safe, welcoming and non-judgemental space where people can openly talk about suicidal thoughts, crisis and mental health struggles
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Offering accessible mental health support, counselling and guided referrals without unnecessary barriers
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Supporting people to access the right help at the right time through structured wellbeing and counselling pathways
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Providing neurodiversity-friendly support for autistic and ADHD individuals in an understanding and inclusive environment
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Reducing loneliness and helping people feel connected, supported and listened to
We combine professional counselling and wellbeing support with lived experience to ensure people feel genuinely heard, understood and supported throughout their journey.
Our Impact
We continue to support individuals across Hartlepool by:
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Reducing loneliness and social isolation through peer support, wellbeing activities and community connection
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Providing early intervention and emotional wellbeing support before people reach crisis point
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Supporting individuals experiencing suicidal thoughts, poor mental health and emotional distress in a safe and compassionate environment
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Offering accessible counselling and mental health support without long waiting lists
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Supporting neurodivergent individuals, including autistic and ADHD adults, in a safe, understanding and inclusive environment
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Helping people access housing, wellbeing, crisis and community support through partnership working and referrals
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Creating a welcoming community space where people feel listened to, valued and supported without judgement
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Encouraging people to openly talk about mental health, suicide, trauma and life challenges in a safe and supported way
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Helping individuals rebuild confidence, connection, routine and stability within their lives
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Working alongside local organisations, mental health services and community partners to ensure people can access the right support when they need it most
Our work is built on real conversations, real relationships and real outcomes. Every day, we see the impact that compassion, connection and timely support can have in helping people feel safer, more hopeful and less alone.
What makes LilyAnne's Wellbeing Different
We are not a clinical service. We are a community-based wellbeing hub designed to feel safe, welcoming and accessible to everyone. We offer mental health support in Hartlepool.
Our team combines professional knowledge with lived experience, allowing us to truly understand the challenges people face.
We specialise in supporting individuals with autism and ADHD, providing a neurodiversity-friendly environment that reduces overwhelm and supports people in a way that works for them.
Ready to take the next step?
If you would like support with mental health, loneliness, ADHD or autism, you can take the next step today. Based at Titan House on York Road in Hartlepool.
Enabling you to access mental health support in Hartlepool in a way that feels safe, accessible and right for you.