Frequently Asked Questions (FAQ)
Our FAQ provides quick answers to the questions people ask most often. It helps visitors understand our support, programmes, and community work in a clear and simple way. We keep this section updated so everyone can find reliable information whenever they need it.
Frequently asked questions
ADHD (Attention Deficit Hyperactivity Disorder) is a neurodevelopmental condition that affects how a person thinks, focuses, manages attention and regulates emotions. While many people associate ADHD with childhood, it is common for symptoms to continue into adulthood or be recognised for the first time later in life.
For adults, ADHD can impact daily life in many different ways. It may affect concentration, memory, time-management, organisation, emotional regulation and the ability to start or complete tasks. Many adults describe feeling overwhelmed, mentally “busy,” easily distracted or struggling with routines. Some experience impulsivity, restlessness or difficulty switching off. Others may mask their symptoms for years, which can lead to exhaustion, low mood or anxiety.
ADHD can also affect confidence, relationships and work life, especially if a person has grown up without understanding why everyday tasks feel harder for them. Sensory sensitivity, sleep difficulties and emotional ups and downs are also common.
At LilyAnne’s Wellbeing, we understand that ADHD affects everyone differently. We offer support that is neurodiversity-aware and tailored to each person’s needs, including help with routines, coping strategies, emotional wellbeing and day-to-day challenges. You can self-refer, drop in or be referred by a professional, and we provide a calm, non-judgemental space where you can talk openly and get support that works for you.
If you’d like help managing ADHD-related stress, overwhelm or mental health challenges, our team is here to support you.
Hartlepool has several places offering support for autistic adults, people with ADHD and others who identify as neurodivergent, and LilyAnne’s Wellbeing is one of the key community options.
At LilyAnne’s Wellbeing, we provide free, neurodiversity-aware support for adults aged 16 and over. This includes counselling, emotional support, help with routines and coping strategies, quieter sensory-friendly spaces, and a welcoming environment where you can talk openly without fear of judgement. Many of our team have lived experience of autism, ADHD or mental health challenges, which helps make our support genuinely understanding and accessible.
In addition to LilyAnne’s, there are other neurodiversity-supportive services in the wider area, including specialist charities, NHS Talking Therapies, local wellbeing hubs and community groups that offer peer support, advice and practical help.
If you’re unsure where to begin or need guidance choosing the right service, you can contact LilyAnne’s Wellbeing and we’ll help you find the support that feels right for you.
If you’re autistic or think you may be autistic and need emotional support in Hartlepool, there are several places you can turn to – and LilyAnne’s Wellbeing is one of the most accessible options.
At LilyAnne’s Wellbeing, we offer free, neurodiversity-aware emotional support for adults aged 16 and over. Our environment is calm, welcoming and sensory-friendly, and many of our team have lived experience of autism, ADHD and mental health challenges. You don’t need a diagnosis to access help. You can self-refer, be referred by a professional, or simply drop in when you feel ready.
Support at LilyAnne’s may include counselling, help with anxiety or overwhelm, coping strategies, routines, sensory-aware adjustments, and a safe place to talk openly without fear of judgement.
In Hartlepool and the wider Tees Valley, additional emotional support may also be available through local autism charities, peer support groups, NHS Talking Therapies and community wellbeing organisations.
If you’re unsure where to begin, you are welcome to contact LilyAnne’s Wellbeing. We can help guide you through your options and make accessing support feel easier and less overwhelming.
LilyAnne’s Wellbeing provides a calm, welcoming and neurodiversity-aware space where autistic adults can access emotional and practical support without a diagnosis or referral. Many members of our team have lived experience of autism, ADHD or sensory differences, which helps us offer understanding, respectful and personalised support.
We can help with anxiety, overwhelm, daily routines, emotional regulation, communication challenges and feelings of isolation. Adults can access one-to-one support, counselling, quieter sensory-friendly spaces, wellbeing activities and drop-in conversations at any time. We also offer pathways into additional services such as GPs, NHS Talking Therapies and local autism organisations when needed.
Whether you’re newly exploring autism, waiting for an assessment or simply need someone to talk to, LilyAnne’s Wellbeing provides a safe, non-judgemental place to get support in Hartlepool.
Hartlepool charity launches campaign to provide rising homeless support
LilyAnne's Wellbeing has seen a huge rise in people needing support this winter when it comes to housing and those who are homeless and rough sleeping.

