Building stronger communities through better wellbeing.
Mental Health Support in Hartlepool
LilyAnne’s Wellbeing provides free mental health support in Hartlepool, offering counselling, listening support, peer support groups and neurodiversity-friendly wellbeing services for individuals experiencing poor mental health, loneliness, emotional distress and suicidal thoughts.
We provide safe, non-judgemental spaces where people can openly talk about suicide, crisis, trauma and the challenges they may be facing, helping individuals feel heard, understood and supported without stigma.
Our approach focuses on early intervention, compassionate support and helping people access the right care before reaching crisis point.
We aim to respond to referrals within 24 working hours and offer first appointments within 7 working days through our qualified and accredited counselling and wellbeing team.
Counselling support when you need
Understanding autism with supportive space
Understanding ADHD without judgement
We're members of the folloiwing
A Place to Start
Not everyone needs counselling or one-to-one support straight away.
Our coffee mornings in Hartlepool provide a safe, welcoming space for people experiencing loneliness, social isolation or simply looking to connect with others.
Whether you’re feeling unsure, overwhelmed or just want to be around people, you are always welcome.
LilyAnne’s Wellbeing supports people across Hartlepool and surrounding areas, helping individuals access fast, compassionate mental health support without long waiting lists.
Mental health support in Hartlepool
At LilyAnne’s Wellbeing, we understand the impact of loneliness and social isolation. Our Loneliness Support service in Hartlepool provides a safe, welcoming space where people can connect, share experiences, and rebuild confidence. Through peer support groups, drop-in sessions, wellbeing activities, and one-to-one support, we help individuals feel valued and part of a caring community. All support is free, accessible, and open to anyone aged 16 and over.
Many autistic people and those who are neurodivergent experience increased loneliness, anxiety, and barriers to accessing traditional support. At LilyAnne’s Wellbeing, we provide a safe, understanding, and inclusive space where autistic people can feel comfortable being themselves. Our autism support in Hartlepool is designed to reduce isolation, build confidence, and promote positive mental wellbeing through peer connection, routine-friendly activities, and access to trained counsellors and psychologists who understand neurodiversity.
Living with ADHD can bring challenges with focus, organisation, emotional regulation, and social connection—all of which can contribute to stress and feelings of isolation. At LilyAnne’s Wellbeing, our ADHD support services are tailored to help individuals understand their strengths, develop practical coping strategies, and connect with others who share similar experiences. Through specialist-informed coaching, workshops, and supportive community activities, we aim to improve daily wellbeing and build confidence.
Accessing support at LilyAnne’s Wellbeing is simple and designed to be clear, supportive and easy to follow.
1. Complete a referral
Start by completing our online referral form. This gives us an understanding of your situation and the type of support you may need.
2. We review your needs
Our team will carefully review your referral to ensure our service is the right fit and identify how we can best support you.
3. You are invited to book an appointment
If suitable, you will be invited to book an appointment at a time that works for you so you can begin your support journey.
Understanding Mental Health
Mental health affects the way we think, feel, cope and experience everyday life. Everyone’s mental health is different, and people can experience emotional difficulties for many different reasons including stress, anxiety, trauma, loneliness, grief, burnout, financial pressures, relationships or feeling overwhelmed by daily life.
Many people struggle silently for long periods of time before reaching out for support. Some may feel anxious, emotionally exhausted or unable to switch off, while others may experience low mood, isolation, panic, frustration or difficulty coping with everyday tasks.
Mental health difficulties are more common than many people realise, and struggling emotionally does not mean somebody is weak or failing. Life experiences, physical health, social pressures, neurodiversity and personal circumstances can all have a significant impact on emotional wellbeing.
At LilyAnne’s Wellbeing, we believe mental health support should be compassionate, accessible and free from judgement. Reaching out for support can often feel difficult, particularly when people feel misunderstood or unsure where to turn.
Our aim is to create safe and welcoming spaces where people across Hartlepool can access emotional wellbeing support, speak openly and feel listened to at their own pace.
You do not need to be in crisis to ask for help, and nobody should feel they have to struggle alone.
What Mental Health Support Can Include
Mental health support can look different for everyone. Some people may need somebody to talk to during a difficult period in life, while others may benefit from ongoing emotional support, social connection or help rebuilding confidence and wellbeing.
At LilyAnne’s Wellbeing, support is focused around listening, understanding and helping people feel less alone. Our aim is to create safe and welcoming spaces where people can access support without fear of judgement.
Mental health support may include:
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One-to-one counselling and listening support
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Emotional wellbeing support
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Peer support and community connection
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Coffee mornings and social activities
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Support for loneliness and isolation
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Autism and ADHD-friendly support
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Safe spaces to talk openly
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Guidance towards additional services where needed
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For many people, support is not about “fixing” problems overnight. Often, having regular support, feeling heard and building connection with others can make a significant difference to emotional wellbeing and confidence over time.
Some individuals may access support because they are experiencing anxiety, stress, burnout, grief, low mood or emotional overwhelm. Others may simply feel isolated, disconnected or in need of a supportive environment where they can talk openly.
We believe support should be compassionate, accessible and tailored around the individual, recognising that everybody’s experiences and needs are different.
Urgent Mental Health Support
f you or somebody else is at immediate risk of harm, unable to stay safe or experiencing a mental health crisis, please seek urgent support immediately.
In an emergency, call 999 or attend your nearest Accident & Emergency department.
For urgent mental health support, you can also contact:
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NHS 111 and select option 2 for urgent mental health support
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Samaritans on 116 123, available 24 hours a day
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Your GP or local crisis service where appropriate
At LilyAnne’s Wellbeing, we provide emotional wellbeing and mental health support within the community, however we are not an emergency or crisis intervention service.
If you are struggling emotionally, feeling overwhelmed or finding it difficult to cope, reaching out for support early can make a significant difference.
You do not need to wait until things reach crisis point before asking for help.
Our team aims to respond to referrals within 24 working hours and offer first appointments within 7 working days where appropriate.