I need help
If you would like to access support through LilyAnne’s Wellbeing, the first step is completing a referral form.
We provide free, face-to-face mental health and emotional wellbeing support for people experiencing anxiety, emotional overwhelm, loneliness and feelings that life is no longer worth living, recognising that autistic individuals and those with ADHD may be at increased risk and can often go unseen or unsupported.
Our team aims to review referrals within 24 working hours and offer first appointments within 7 working days where appropriate.
We understand that reaching out for support can feel difficult. Our aim is to make the referral process simple, safe and supportive.

Do you feel as though life is no longer worth living?
The world can feel like a lonely place when you are experiencing suicidal thoughts. Talking about these feelings can seem difficult and overwhelming.
Our trained volunteers offer a warm and welcoming space where you can talk openly about your feelings without judgment or pressure.
Our service is confidential, so you can feel safe sharing your thoughts. Information is only shared if there is a safeguarding concern.
Is LilyAnne’s Wellbeing right for me?
You might benefit from support with us if you:
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are over 18 and struggling to find a sense of purpose or direction
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are autistic, have ADHD, or self-identify as neurodivergent
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are neurotypical but are experiencing suicidal thoughts or difficult feelings
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want to explore feelings you have not been able to share before
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want to be listened to in a calm, non-judgemental way
How do the appointments work?
LilyAnne’s Wellbeing offers structured support through booked appointments rather than a drop-in service.
After you submit a self-referral, we aim to be in touch within 24 hours. We will arrange an initial appointment to get to know you and understand your needs.
If appropriate, you will be matched with a dedicated volunteer for regular sessions, providing consistent, ongoing support in a safe space.
Your support is reviewed together, ensuring it continues to meet your needs and that you feel heard, supported and understood.
What Happens After I Complete a Referral?
Once you complete a referral form with LilyAnne’s Wellbeing, our team will review the information provided to help us understand your support needs and how we may be able to help.
Step 1 – Referral Review
Our team aims to review referrals within 24 working hours. This helps us understand the type of support you may benefit from and identify any immediate wellbeing or safeguarding concerns where appropriate.
Step 2 – Contact From Our Team
Following review of your referral, a member of our team will contact you to discuss the next steps and explain the support options available.
Step 3 – Offer of Support
Where appropriate, we aim to offer first appointments within 7 working days. Support may include counselling, listening support, peer support, wellbeing activities or wider community-based support.
Step 4 – Ongoing Support
Support is tailored around individual needs and delivered in a safe, welcoming and non-judgemental environment. Our aim is to help people feel listened to, supported and less alone.
We understand that reaching out for support can feel difficult. Our referral process is designed to be simple, supportive and focused on helping people access support as quickly as possible.
Emotional Overwhelm and Burnout
Emotional overwhelm and burnout can affect anyone and often build gradually over time. Many people describe feeling mentally exhausted, emotionally drained or unable to cope with the pressures of everyday life. Stress, anxiety, work pressures, caring responsibilities, trauma, loneliness and ongoing emotional strain can all contribute to burnout and emotional exhaustion.
For some individuals, even simple daily tasks can begin to feel overwhelming. People may struggle to switch off mentally, feel constantly anxious or irritable, experience low motivation or feel emotionally numb and disconnected from others.
Burnout can also affect sleep, confidence, concentration, relationships and overall wellbeing. Many people continue trying to cope silently for long periods of time before reaching out for support, often believing they simply need to “push through” how they are feeling.
Neurodivergent individuals, including autistic adults and people with ADHD, may experience emotional overwhelm more intensely due to sensory stress, masking, social pressures and the constant effort of managing environments that do not always feel accessible or understanding.
At LilyAnne’s Wellbeing, we understand how exhausting emotional overwhelm and burnout can become. Our aim is to provide safe, compassionate and non-judgemental support where people can talk openly, feel listened to and access support at their own pace.
You do not need to reach crisis point before asking for help. Accessing support early can help people feel less alone and more supported in managing the challenges they may be facing.
Neurodiversity and Everyday Life
Neurodiversity can affect the way people experience, process and respond to the world around them. For many autistic individuals and people with ADHD, everyday life can sometimes feel overwhelming, exhausting or difficult to navigate, particularly in environments that are not understanding or supportive of different ways of thinking and communicating.
Many neurodivergent individuals experience challenges relating to sensory overwhelm, emotional regulation, focus, routines, social interaction, organisation or coping with unexpected change. Over time, the pressure of masking difficulties or trying to fit into environments that do not feel accessible can have a significant impact on emotional wellbeing and mental health.
Simple daily tasks that others may take for granted can sometimes require a great deal of mental and emotional energy. This can lead to exhaustion, burnout, anxiety, frustration and feelings of isolation or being misunderstood.
Many adults also reach later life without a diagnosis or support, often spending years feeling different without fully understanding why. Others may have had negative experiences accessing support or may feel anxious about reaching out for help.
At LilyAnne’s Wellbeing, we recognise that neurodiversity is part of everyday life for many people within our community. Our aim is to provide safe, understanding and neurodiversity-friendly support where individuals feel respected, accepted and supported without judgement.
We believe support should adapt around the individual rather than expecting people to fit into rigid systems or environments.
Anxiety and Everyday Mental Health
Anxiety can affect many areas of everyday life and is one of the most common mental health difficulties experienced by adults. While some people experience occasional anxiety during stressful situations, others may feel constantly overwhelmed, worried or unable to switch off from racing thoughts and emotional pressure.
Anxiety can affect sleep, concentration, confidence, relationships and the ability to cope with daily tasks. Some people may experience panic, overthinking, physical symptoms of stress or a constant feeling of being on edge. Others may begin avoiding situations, withdrawing socially or struggling silently while trying to continue with everyday responsibilities.
Everyday pressures such as work, finances, relationships, caring responsibilities, loneliness or ongoing stress can all contribute to worsening anxiety and emotional wellbeing over time. For neurodivergent individuals, including autistic adults and people with ADHD, anxiety may also be linked to sensory overwhelm, social pressures, masking and emotional exhaustion.
Many people continue trying to cope alone for long periods before asking for support, often believing they should simply manage on their own. However, reaching out for support early can make a significant difference to emotional wellbeing and confidence.
At LilyAnne’s Wellbeing, we provide safe, compassionate and non-judgemental mental health support for people experiencing anxiety, overwhelm and emotional difficulties. Our aim is to help people feel listened to, supported and less alone.
Urgent Mental Health Support
f you or somebody else is at immediate risk of harm, unable to stay safe or experiencing a mental health crisis, please seek urgent support immediately.
In an emergency, call 999 or attend your nearest Accident & Emergency department.
For urgent mental health support, you can also contact:
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NHS 111 and select option 2 for urgent mental health support
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Samaritans on 116 123, available 24 hours a day
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Your GP or local crisis service where appropriate
At LilyAnne’s Wellbeing, we provide emotional wellbeing and mental health support within the community, however we are not an emergency or crisis intervention service.
If you are struggling emotionally, feeling overwhelmed or finding it difficult to cope, reaching out for support early can make a significant difference.
You do not need to wait until things reach crisis point before asking for help.
Our team aims to respond to referrals within 24 working hours and offer first appointments within 7 working days where appropriate.
