Question 1

Where can I get practical help for mental health challenges in the UK?

Accepted Answer

You can access practical help for mental health challenges in several ways across the UK, and LilyAnne’s Wellbeing is one of the community-based options available without long waiting lists or complicated referral routes.

At LilyAnne’s Wellbeing, adults aged 16 and over can get free, practical support including help with anxiety, low mood, overwhelm, loneliness, daily routines, wellbeing planning, crisis support and pathways into additional services. You can drop in, self-refer or be referred by a professional, and we offer a calm, non-judgemental space where you can talk through what you’re dealing with and get support that feels manageable and personal to you.

Across the UK, practical help is also available through NHS services, your GP, Talking Therapies, local wellbeing hubs, crisis teams, charities, peer support groups and community organisations. Many areas also offer social prescribing services, which connect you to activities, support groups and practical resources.

If you’re unsure where to start, you can contact LilyAnne’s Wellbeing and we’ll guide you through your options, helping you access the right support at the right time.

Question 2

What community programmes are available for mental health in Hartlepool?

Accepted Answer

Hartlepool has a wide range of community programmes supporting mental health, and LilyAnne’s Wellbeing is one of the key places where people can access free, stigma-free support.

At LilyAnne’s Wellbeing, adults aged 16 and over can access a variety of programmes including counselling, crisis support, loneliness support, wellbeing groups, daily coffee mornings, our Wellbeing Response Unit, Support on the High Street and our Mobile Wellbeing Unit. These programmes are designed to reduce isolation, improve wellbeing and give people a safe place to talk, connect and get help when they need it.

Across Hartlepool, there are also other community-based options such as NHS Talking Therapies, local wellbeing hubs, peer support groups and voluntary sector organisations offering emotional support, social groups and practical help.

If you’re unsure which programme is right for you, you can contact LilyAnne’s Wellbeing, and our team will help you choose the support that best fits your needs.

Question 3

What free mental health support is available for adults in Hartlepool?

Accepted Answer

Adults in Hartlepool can access free support at LilyAnne’s Wellbeing, including counselling, emotional support, crisis help, loneliness support, coffee mornings and community programmes. You can drop in, self-refer or be referred by a professional. NHS Talking Therapies and other community organisations also offer additional support across the town.

Question 4

What mental health services can I access without a diagnosis?

Accepted Answer

At LilyAnne’s Wellbeing you can receive counselling, emotional support, crisis help, wellbeing activities and loneliness support without any diagnosis. We offer a non-clinical environment where adults can get help based on how they feel, not on labels or eligibility criteria.

Question 5

Where can I find safe, stigma-free mental health support near me?

Accepted Answer

LilyAnne’s Wellbeing offers free, stigma-free support in a relaxed, community setting that feels welcoming and non-judgemental. Our team includes people with lived experience, creating an environment where adults can talk openly and receive compassionate help. You can drop in anytime or self-refer for ongoing support.

Question 6

What are common anxiety symptoms in adults?

Accepted Answer

Anxiety can affect adults in many different ways, and symptoms can be both physical and emotional. Common signs include constant worry, racing thoughts, feeling on edge, difficulty relaxing and a sense that something bad might happen. Many people also experience physical symptoms such as a fast heartbeat, tight chest, sweating, shaking, nausea, dizziness or trouble sleeping.

Anxiety can make everyday tasks feel overwhelming and can impact concentration, confidence and the ability to make decisions. Some people become withdrawn, avoid certain situations or feel easily overwhelmed by noise, crowds or changes in routine. Others may experience irritability, restlessness or feeling unable to switch off.

At LilyAnne’s Wellbeing, we understand that anxiety looks and feels different for everyone. You don’t need a diagnosis to get support, and you’re welcome to drop in or self-refer if you’re experiencing any of these symptoms. Our team provides a calm, friendly and non-judgemental space where you can talk openly, learn coping strategies and get practical help to manage anxiety in your day-to-day life.

Question 7

What does stigma-free mental health support mean?

Accepted Answer

Stigma-free mental health support means receiving help in a space where you are accepted exactly as you are, without judgement, labels or assumptions. It means being able to talk about how you feel openly, knowing that the people supporting you understand that mental health challenges can affect anyone and that needing help is completely normal.

At LilyAnne’s Wellbeing, stigma-free support is at the heart of everything we do. Our environment is welcoming, relaxed and designed to feel like a community space rather than a clinical service. Many of our team members have lived experience of mental health challenges, loneliness, autism or ADHD, which helps create an atmosphere of understanding and compassion. You won’t be asked to justify what you’re going through, and you don’t need a diagnosis to receive support.

Stigma-free support also means you’re listened to, taken seriously and treated with dignity, whether you drop in for a chat, join a coffee morning, or access counselling. We focus on connection, kindness and practical help, making it easier for you to reach out without fear or embarrassment.

If you’re looking for a place where you can talk freely and feel genuinely supported, LilyAnne’s Wellbeing is here for you.

How we support you

Why lived experience matters

Mental Health Support in Hartlepool

What is Mental Health?

Who we welcome

How can we support you?

One to One Support

Counselling

LilyAnne's Radio

Referral

Walk in Support

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