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Loneliness - LilyAnne's Wellbeing
Kate Dobson, Trevor Sherwood Counselling session

What is our Support on the high street?

You'll find LilyAnne's Wellbeing on the high street we are located at Titan House 141 to 147a York Road, Hartlepool, TS26 9HL

  • A safe, accessible, and welcoming place on the high street

  • A drop-in mental health safe haven and listening space

  • Immediate support for people in emotional or mental health distress

  • Crisis intervention and referrals where necessary

  • Practical advice, advocacy, and wellbeing planning

  • Ongoing emotional and social connection to reduce isolation

  • Tailored support plans and trusted relationships with practitioners

How do i access the support? 

Simply walk into our haven drop which offers a non-appointment-based service which offers

  • A calm space to decompress

  • A confidential ear for those in distress

  • Practical help when things feel overwhelming

  • A bridge to further structured support 

Kieron Higgins and Angela Arnold reviewing a counselling session
Trevor Sherwood, Kieron Higgins at Middlesbrough Football Club

What if i'm not ready for support?
 

We'll be here when you are. If you feel worried or afraid about walking through the door give us a call on 01429 728 040 and we'll make sure you know someone before you walk in we can even help you build your confidence until you feel ready to walk through the door. 

Why it matters?

Mental health challenges affect people from all walks of life — often quietly and invisibly. Many don’t know where to turn until things become overwhelming. LilyAnne's provides an approachable, inclusive, and dignified response:

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© 2025 LilyAnne's Wellbeing  is a registered charity in England & Wales number: 1204878 

Registered address: Titan House, 141 to 147A York Road, Hartlepool TS26 9HL.

Contact Information

office@lilyannes.co.uk

01429 728040

9am - 4pm Monday to Friday

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Support on the high street

Building Stronger Communities Through Better Wellbeing At its heart is a public-facing, accessible safe haven we offer a welcoming space on the high street, where anyone struggling with their mental health, experiencing a crisis, or simply in need of a listening ear can walk in and receive support without judgment or delay.

 

Whether it’s a mental health emergency, practical support for life’s challenges, or help reconnect with community resources, LilyAnne’s is a place people can trust to get things back on track.

Kieron Higgins, Angela Arnold - Support on the high street
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