Local Support & Referral Pathways in Hartlepool
- Trevor Sherwood
- May 13
- 2 min read
Local Support & Referral Pathways
Accessing mental health and emotional wellbeing support can sometimes feel confusing or overwhelming, especially during periods of stress, crisis or emotional exhaustion.
At LilyAnne’s Wellbeing, we aim to make support more accessible, compassionate and easier to navigate.
We understand that everyone’s needs are different. Some people may benefit from counselling and emotional wellbeing support, while others may need crisis intervention, housing support, peer support, neurodiversity-focused services or additional specialist help.
Our approach focuses on helping people access the right support at the right time.
How Support Can Be Accessed
People can access support through:
self-referral,
referrals from professionals,
partner organisations,
family members,
carers,
or community services.
We aim to respond to referrals quickly and provide a safe, welcoming and non-judgemental environment where people feel heard and understood.
Support Available Through LilyAnne’s Wellbeing
LilyAnne’s Wellbeing provides support for adults experiencing:
anxiety,
depression,
emotional overwhelm,
burnout,
suicidal thoughts,
loneliness and isolation,
trauma,
Autism and ADHD-related mental health difficulties,
and wider emotional wellbeing challenges.
Support may include:
one-to-one counselling,
listening support,
wellbeing appointments,
peer support,
community connection,
guidance and signposting,
and support navigating additional services.
Working Alongside Other Services
Mental health support works best when organisations work together.
LilyAnne’s Wellbeing works alongside a range of local services, charities and professionals across Hartlepool and the wider North East to help individuals access appropriate support pathways.
Depending on need, this may include:
NHS mental health services,
crisis teams,
social care,
housing support,
neurodiversity services,
safeguarding services,
community wellbeing organisations,
and specialist mental health providers.
Where appropriate, we support people with referrals and signposting towards additional services that may better meet their needs.
Neurodiversity-Friendly Support
Autistic and ADHD individuals often experience additional barriers when trying to access support, particularly when services feel overwhelming, inaccessible or lacking understanding around neurodiversity.
At LilyAnne’s Wellbeing, we aim to provide calm, supportive and neurodiversity-friendly environments where people feel accepted and understood without judgement.
We recognise the links between neurodiversity, burnout, anxiety, trauma, loneliness and emotional wellbeing.
You Do Not Need to Face Things Alone
Many people delay reaching out because they feel unsure where to start or worry they are not “unwell enough” for support.
But support is available before things reach crisis point.
Whether you are struggling with your mental health, feeling emotionally overwhelmed or simply unsure what support you may need, reaching out is a positive first step.
Accessing Support
You can access support through LilyAnne’s Wellbeing by completing a referral through our website.
Our team will review your referral and help guide you towards the most appropriate support pathway based on your needs.
