Safeguarding Adults and Children Policy
Protecting adults and children from abuse, neglect and exploitation through clear, accountable safeguarding practice.
Governance you can trust
Good governance underpins safe and effective mental health support. Our policies help ensure every person accessing LilyAnne’s receives confidential, respectful and high-quality support.
Our framework guides staff, volunteers and trustees while supporting compliance with UK legislation, professional standards and Charity Commission expectations.
Our live documents
Browse LilyAnne’s ten current governance and service policies. Select a document to open the live PDF in a new tab.
Protecting adults and children from abuse, neglect and exploitation through clear, accountable safeguarding practice.
Professional boundaries that protect clients, practitioners and the integrity of therapeutic work.
A fair and individual approach to assessing whether LilyAnne’s can safely meet a person’s needs.
A compassionate and accountable approach to attendance, contact and welfare concerns.
Protecting confidentiality, integrity and trust when using secure digital systems and responsible AI.
Standards for ethical, confidential and appropriately assessed counselling at LilyAnne’s.
A practical framework for protecting employees, volunteers, clients, visitors and others.
Lawful and proportionate criminal-record checking as part of safer recruitment.
Promoting fairness, dignity, accessibility, belonging and freedom from unlawful discrimination.
An accessible and learning-focused process for concerns about services, conduct or decisions.
Our policies are reviewed regularly to keep them accurate, legally compliant and aligned with current legislation, professional standards and organisational learning.
Each policy is reviewed at least annually or sooner where required.
Policies are updated when legislation, guidance, UK GDPR requirements or professional standards change.
Audits, supervision, safeguarding reviews, incidents, complaints and feedback inform improvements.
Policies help us deliver safe, ethical and consistent services while protecting people and guiding staff, volunteers and trustees.
Yes. Use the document buttons above to view the published PDFs. Contact LilyAnne’s if you need a policy in another format or cannot find the document you require.
Contact us about concerns regarding services, safeguarding, confidentiality or professional conduct. Concerns are managed under our complaints and governance procedures.
We follow UK GDPR, information governance requirements and information security procedures to protect personal information appropriately.
Contact LilyAnne’s to request a policy, ask about our governance framework or raise a concern.
