Open the portal
Access the secure LilyAnne’s Wellbeing booking portal online.
LilyAnne’s Wellbeing
Book an appointment
Use our secure online booking portal to book, manage or rearrange your LilyAnne’s Wellbeing appointment.
Clear and secure
Booking your appointment
Our secure booking portal allows existing clients to book appointments, view upcoming sessions, rearrange appointments and complete forms safely online.
Choose your appointment
Select the appointment type or session that has been agreed with the team.
Manage securely
View, cancel, rearrange or complete forms through the client portal.
Before you book
Please check the information below before using the booking portal.
New clients
If you are new to LilyAnne’s, please complete a referral form before booking unless a team member has advised otherwise.
Contact details
Please make sure your phone number, email address and personal details are correct so we can contact you if needed.
Changing appointments
If you need to cancel or rearrange an appointment, please use the booking portal where possible.
Secure account access
Existing clients
Existing clients can use the secure portal to manage appointments and complete any forms requested by LilyAnne’s Wellbeing.
Login to client portalYou can use the portal to:
✓ Book appointments
✓ Reschedule appointments
✓ Cancel appointments
✓ View upcoming appointments
✓ Complete forms securely
What appointments may include
Counselling
One-to-one counselling in a safe, confidential and supportive space.
Listening support
A calm space to talk, be heard and explore what support may help.
Wellbeing support
Support focused on emotional wellbeing, confidence, loneliness and next steps.
Follow-up appointments
Follow-up sessions agreed as part of your support pathway.
Need help with booking?
If you experience difficulty accessing the booking portal, contact LilyAnne’s Wellbeing and a team member will help you with the next step.
Important reminder
If you are experiencing a mental health crisis or feel at immediate risk, do not wait for an appointment. Call 999 if there is immediate danger, contact NHS 111 option 2, Samaritans on 116 123, or text SHOUT to 85258.
Ready to book?
Access our secure online booking portal or complete a referral if you are a new client.
