Crisis Support in Hartlepool
- Trevor Sherwood

- May 13
- 2 min read
Crisis Support
A mental health crisis can happen when emotional distress, overwhelm, or mental health difficulties become so intense that a person feels unable to cope safely or manage alone.
For some people, crisis may involve suicidal thoughts, panic, emotional breakdown, self-harm, severe anxiety or feeling emotionally unsafe.
Others may experience complete emotional exhaustion, hopelessness, dissociation or a feeling that everything has become too much.
At LilyAnne’s Wellbeing, we understand that crisis does not always “look dramatic” from the outside. Many people in crisis continue trying to function, work or care for others while silently struggling internally.
You do not have to wait until things become unbearable before reaching out for support.
What a Mental Health Crisis Can Feel Like
Everyone experiences crisis differently, but common experiences may include:
feeling unable to cope,
intense emotional overwhelm,
panic attacks,
suicidal thoughts,
emotional numbness,
feeling trapped or hopeless,
self-harm urges,
severe anxiety,
withdrawing from others,
not feeling safe within yourself,
or struggling to manage day-to-day life.
Some people may also experience burnout, emotional shutdown, dissociation or overwhelming stress after long periods without enough support or recovery.
You Are Not a Burden
Many people experiencing crisis worry about:
upsetting others,
being judged,
“wasting people’s time,”
or feeling weak for needing support.
But reaching out for help during crisis is not weakness.
You deserve support, safety and compassion, especially during difficult moments.
Neurodiversity and Crisis
Autistic and ADHD individuals may experience crisis differently to others. Emotional overwhelm, masking, sensory overload, rejection sensitivity, burnout and feeling misunderstood can all increase mental health difficulties and emotional distress.
Many neurodivergent people spend long periods trying to cope silently before reaching breaking point.
At LilyAnne’s Wellbeing, we aim to provide a calm, understanding and neurodiversity-friendly environment where people feel safe to talk openly without judgement.
Accessing Support
We provide compassionate emotional wellbeing and counselling support for individuals experiencing:
emotional crisis,
suicidal thoughts,
panic and overwhelm,
stress and burnout,
depression and anxiety,
loneliness and isolation,
trauma,
and neurodiversity-related mental health difficulties.
We work alongside other services where appropriate to help people access the right support at the right time.
If You Need Urgent Help
If you feel unable to keep yourself safe or believe someone is at immediate risk:
call 999 in an emergency,
contact NHS 111 and select option 2 for urgent mental health support,
or contact Samaritans by calling 116 123 for free, confidential support 24 hours a day.
You Do Not Have to Face Crisis Alone
At LilyAnne’s Wellbeing, we believe people deserve support before reaching breaking point.
Our team provides safe, compassionate and neurodiversity-friendly support across Hartlepool and the wider North East, helping people feel heard, understood and supported during difficult moments.



