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đŸŒ± Counselling In Hartlepool at LilyAnne’s Wellbeing: A Safe Space to Heal

Updated: Sep 6

At LilyAnne’s Wellbeing in Hartlepool, we know that life can feel overwhelming. Many of us experience periods of stress, grief, anxiety, or trauma that leave us struggling to cope. When this happens, having someone to talk to—someone who will truly listen without judgement—can make all the difference. That’s where our free counselling hartlepool service comes in.


Trevor Sherwood & Kate Dobson enjoying a catch up over coffee.
Trevor Sherwood & Kate Dobson enjoying a catch up over coffee.

💬 What is Counselling?


Counselling provides a safe, confidential space to explore your thoughts and feelings with a trained professional. It’s not about giving you advice or telling you what to do—it’s about walking alongside you, helping you make sense of what’s happening, and supporting you as you move forward.


At LilyAnne’s, our counsellors are trauma-informed and many bring lived experience, meaning they deeply understand the challenges you may be facing.


💙 How Counselling at LilyAnne’s Can Help


Counselling can support you with:


  • Anxiety and stress – finding calm and coping strategies

  • Depression and low mood – working through feelings of hopelessness

  • Grief and loss – learning to navigate bereavement

  • Trauma recovery – processing difficult experiences safely

  • Loneliness and isolation – rebuilding connections and self-worth

  • Relationship or family challenges – finding new ways forward


đŸ‘« Who Can Access Our Counselling?


Our counselling service is open to anyone in Hartlepool and the surrounding areas. You don’t need a GP referral, and there are no long waiting lists.


  • Adults of all ages

  • Young people (16+)

  • Families and carers

  • Anyone who feels they need someone to talk to


🌟 What Makes LilyAnne’s Different?


  • Free and accessible – no cost barrier to getting help

  • Walk-in friendly – you can speak to our team during hub hours

  • Peer support alongside counselling – opportunities to join groups, activities, and coffee mornings for ongoing connection

  • Community-first approach – we’re right in the heart of York Road, easy to find and open to all


📍 How to Book Counselling


  • Walk in to our hub: Titan House, 141–147a York Road, Hartlepool, TS26 9HL

  • Call us on 01429 728040 (Mon–Fri, 9am–4pm)

  • Self-refer online via our Referral Form


We’ll get back to you quickly—usually within 24 hours on working days.


đŸ•Šïž You Are Not Alone


Reaching out for counselling is a brave step, and at LilyAnne’s, we will meet you with compassion, understanding, and respect. Whether you’re struggling with your mental health, facing a crisis, or just need someone to listen, our team is here for you.


👉 Take the first step today. Walk in, call, or refer yourself online—we’re ready when you are.

 
 

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