Where to Access Mental Health Support in Hartlepool

Mental health support can sometimes feel difficult to access, particularly when people are already struggling with anxiety, emotional overwhelm, loneliness or low mood.

Many individuals are unsure where to turn, worried about long waiting lists or anxious about asking for help.

At LilyAnne’s Wellbeing, we believe mental health support should be accessible, compassionate and available before people reach crisis point.

Across Hartlepool, there are a range of services and organisations providing support for emotional wellbeing, mental health, loneliness, neurodiversity and crisis support.

Finding the right support often depends on the individual, their needs and the type of help they feel most comfortable accessing.

Free Mental Health Support in Hartlepool

LilyAnne’s Wellbeing provides free mental health and emotional wellbeing support in Hartlepool through:

• Counselling and listening support

• Peer support

• Coffee mornings and social connection

• ADHD and autism-friendly support

• Emotional wellbeing support

• Community-based wellbeing activities

Our aim is to create safe, welcoming and non-judgemental spaces where people feel listened to and supported at their own pace.

We aim to respond to referrals within 24 working hours and offer first appointments within 7 working days where appropriate.

Support for Anxiety, Loneliness and Emotional Overwhelm

Many people accessing support are experiencing:

• Anxiety and stress

• Emotional exhaustion or burnout

• Loneliness and isolation

• Low mood or depression

• Difficulties coping with everyday life

• ADHD or autism-related overwhelm

Mental health difficulties can affect anyone, and many people continue trying to cope alone long before reaching out for support. Accessing support early can often help reduce isolation and improve emotional wellbeing before difficulties become more overwhelming.

ADHD and Autism-Friendly Support in Hartlepool

Many autistic adults and individuals with ADHD report difficulties accessing traditional support services, often feeling misunderstood or unsupported.

At LilyAnne’s Wellbeing, we provide neurodiversity-friendly support focused on understanding, emotional wellbeing and accessible communication. You do not need a formal diagnosis to access support.

Support may include:

• One-to-one emotional support

• Peer support and social connection

• Safe and low-pressure environments

• Community activities and wellbeing support

The Importance of Community and Connection

Mental health support is not always just about counselling. For many people, social connection and feeling part of a supportive community can make a significant difference to wellbeing.

Through coffee mornings, peer support and wellbeing activities, people are able to build confidence, reduce isolation and connect with others in a welcoming environment.

Small moments of connection can often have a powerful impact on emotional wellbeing.

When Should You Ask for Help?

You do not need to reach crisis point before asking for support.

Many people seek help when they are:

• Feeling emotionally overwhelmed

• Struggling with anxiety or stress

• Feeling isolated or alone

• Finding it difficult to cope

• Experiencing burnout or exhaustion

• Looking for somebody to talk to

Reaching out early can help people feel supported before difficulties become more severe.

Urgent Mental Health Support

If you or somebody else is at immediate risk of harm or experiencing a mental health crisis:

• Call 999 in an emergency

• Contact NHS 111 and select option 2

• Contact Samaritans on 116 123

  
  

LilyAnne’s Wellbeing is not an emergency crisis service, however we aim to provide fast access community mental health support where appropriate.

Additional Mental Health Support Available Locally

Alongside LilyAnne’s Wellbeing, there are a number of organisations supporting mental health and wellbeing across Hartlepool and Teesside, including services provided by Teesside Mind, Let’s Connect, Daisy Chain, Harbour, Hart Gables and other local community organisations offering specialist, crisis and community-based support.

Accessing Support Through LilyAnne’s Wellbeing

If you would like to access support through LilyAnne’s Wellbeing, the first step is completing a referral form.

Our team aims to:

• Review referrals within 24 working hours

• Offer first appointments within 7 working days where appropriate

We understand that reaching out can feel difficult, and our aim is to make accessing support as simple and supportive as possible.

Nobody should feel they have to struggle alone.